How to Reach Us
Our Customer Service Call Center is open from Monday: 9 am to 4 pm; Tuesday-Friday: 9 am to 4 pm; Saturday and Sunday: closed. For customer service call (304) 584-4545.
Fill out the form below to request service, please do not use the form to report any type of natural gas emergency.
If you see, smell, or hear natural gas escaping, please call our emergency service line, available 24 hours a day at 800-618-0050.
Lumberport Shinnston Office
Customer Service: 304-584-4545